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Dear Jason,

            In spite of the torrential rain, I can’t tell you how delighted we were with how smooth everything ran that evening. We are honored to have Valet Connection as part of our preferred vendor list and look forward to telling others how pleased we were with your service.

Sincerely, Debbie and Jerry Zarrella

 
 
 
 
 
 
 
     
Clients / Venues
 

Valet Connection is able to differentiate its services according to the specific needs of a venue. For each client and venue, Valet Connection develops a unique plan to best accommodate each property, each property's purpose and its guests. We take pride in the development of strong business relationships with many of New England's most elite establishments.

Country Clubs / Private Clubs / Yacht Clubs / Hotels / Night Clubs / Restaurants / Retail Shopping Areas / Corporate/Colleges

Hospitals

The success of any hospital or healthcare facility in today’s competitive marketplace ultimately depends on patient service ratings. Valet parking has evolved into a necessary value-added service and when performed correctly will improve the quality of a hospital facility as well as positively affecting the patient service ratings.

Valet Connection is familiar with the demand for high volume short and long term parking that presents itself at Hospital and Medical buildings. We understand and can accommodate this challenge. Valet attendants can maximize the capacity of parking lots and garages by over 40%. As hospitals tend to receive a continuous stream of vehicles, we understand that prompt and efficient valet parking service is essential. Our Management Team surveys each facility and maps out a site-specific, strategic plan to handle heavy influxes and departures. We also recognize the importance of our attendants being greatly acquainted with the facility in order to offer assistance and guidance when needed. Our attendants are trained to handle various patron needs effectively, professionally, and sensibly.

Including:

Ÿ          Greet patients and visitors with a warm welcome and smile

Ÿ          Open and close hospital and vehicle doors

Ÿ          Provide assistance with wheelchairs, car seats, items, etc.

Ÿ          Hold umbrellas during inclement weather

Ÿ          Control the flow of vehicle traffic to eliminate congestion

Ÿ          Sweep the area clean and keep free of debris

Ÿ          Coordinate with facility security and keep a watchful eye on all your guests

Ÿ          Hail taxicabs as needed

Ÿ          Provide directions

Ÿ          Assist with flowers, packages and luggage

Ÿ          Customer vehicle assistance – jump starts, flat tires, lock-outs, etc.

Our primary goal at Valet Connection is to offer the best service in the valet parking industry. Our purpose is to have your patients and visitors view our service as an added convenience, making their visit to your facility as seamless and efficiently as possible.

 

Hotels

Valet Connection provides valet services at some of the finest hotels in the New England region. We understand that our attendants are seen as an extension of your hotel staff.  Valet Connection proudly commits to this responsibility. It is important that our attendants maintain a professional appearance and demeanor, corresponding with the image of the hotel. All attendants must always have the utmost regard for guest’s property and their vehicles. Our employees are trained to become service professionals and customer service specialists. Our attendants quickly identify the needs of each guest and offer various types of assistance.

Including:

·          Bellman Service

·          Concierge Service

·          Shuttle Service

·          Parking Lot/ Garage attendants

Valet Connection strives to help their hotels provide a memorable and positive experience for every guest, from the moment they arrive and their car door opens. Allow Valet Connection to provide the first impression your hotel guests receive.   

Since each hotel and its guests are unique, Valet Connection creates a well organized operation based around the needs of each hotel’s specifications. We will handle all parking capacity issues and secure enough parking spaces for regular guests and/or any visitors for special events. Our company can also manage your parking facility in the cases where self-parking is an option or where public parking for a fee is available. We understand that in order for us to obtain and maintain a hotel’s parking operation; we must offer cost-efficient, prompt and convenient valet parking service to all guests of the hotel as well as improve the hotel’s parking operation bottom line. Along with valet services, Valet Connection can provide parking lot management/ system design and can implement parking revenue programs that will create a steady cash flow for parking lots or garages, good for daily and/or overnight guests. Shuttle programs can also be implemented for employee’s parking off-site, or transportation of guests between airports, bus stations or any other forms of public transportation.

 

 

Colleges & Universities

Valet Connection assists colleges and universities parking needs for both special events and everyday operations. A valet parking service can provide invaluable assistance to colleges and universities in meeting their parking and transportation requirements and reducing operating expenses. Valet Connection is trained and equipped to service institutions large and small. When Valet Connection is put into place as a college’s parking department, the college greatly benefits. Our university-based operations can address various parking issues.

Including:

Ÿ          On-campus Parking Capacity Problems
Ÿ          New Parking Structures
Ÿ          Parking Access Controls
Ÿ          Parking Registration Process
Ÿ          Parking Meter Operations and Enforcement
Ÿ          Shuttle Bus Services

An outside company managing these services can help free up capital for important educational investments and  better allow the college to focus on their primary educational missions. Call to find out how your college or university can experience these benefits today!

 

 

Some of our recent venues include:

Worcester, MA - Cape Cod, MA - Boston, MA - Providence, RI - Nashua, NH - Mystic, CT - Westerly, RI

 
 
     
     
     
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